Start-up support

To ensure smooth system go live, FlexiTon offers start-up support at Customers’ locations.

The start-up support covers two main streams of activities

• To help the users in their daily work in case they have problems in using the brand new system
• Data catch-up, to help processing those data that have been modified after source data hand-over.

Usually 1 or 2 weeks of start-up support used to be suffiecent enough to ensure quiet further work with the new tool.