FlexiTon Customer Support Team
FlexiTon offers a single point of access to experienced engineers who are dedicated to overcome any issue within predefined timescales.
The Customer Support Team’s (CST) objectives are
- to offer high-quality technical support: the right solution in proper time
- to provide maximum safety to our customers
- to establish a common language and format to provide more effective communication between the user and the support team
- to standardise requirement and support methodology between the user and the support which achieves an effective performance interface